About PAN HK
PAN HK is an independent, confidential service using trained, volunteer pilots to support fellow flight crew members, colleagues and their families.
The volunteer pilots are there to listen without judgement.
There are many issues can be resolved by talking with someone who is a trained listener and knows what it's like to be a pilot.
At the same time your Peer Assistance Network (PAN) works together with the oversight of qualified mental health professionals with the aim to:
- help the wellbeing of industry personnel,
- preserve careers, and
- enhance aviation safety.
What is PAN HK?
Stress is a normal consequence of the professional demands in aviation and busy personal modern lives. Occasionally, cumulative stressors can lead to being overwhelmed, low mood, anxiety or compromised mental well being. These conditions can be safely assisted, but when left unidentified or poorly managed they can develop to affect personal health and operational capability
Providing confidential peer assistance and the availability to have a referral to a mental health professional is an effective way of normalising recovery and improving successful outcomes. Key to this success is maintaining confidentiality protocols to secure the trust and confidence of peers seeking assistance.
Achieving a peer-assisted pathway to wellness is a desirable outcome for everyone affected.
Independent
For PAN to work, it needs to be independent of the airlines, the unions, and the regulator. This is in line with international best practise.
confidential
The details of individual users of the PAN is strictly confidential, and protected in the same was as medical records would be protected.
non-judgemental
PSOs take a strict non-advocacy role by focusing primarily on active listening. We are there to support you; not tell you what to do, or to make decisions for you.
Pilot to pilot
PAN HK is operated by trained volunteers; pilots just like you. We represent a broad cross-section the the diverse and special culture of Hong Kong aviation,
GET IN TOUCH
By contacting PAN HK, you AGREE with the Terms and Conditions of service.