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Emergency services
Please note: the PAN does not provide an emergency service. If you are in danger right now, please call Emergency Services (police, fire, ambulance) as below:
Australia
Dial 000
New Zealand
Dial 111
USA and Canada
Dial 911
UK
Dial 999
Eur
Dial 112
BY PSO FO Otto Choi
What should I do after losing my airline pilot job…
Due to COVID-19, a lot of pilots and cabin crews being made redundant by different airlines. On the day Cathay Pacific announced to cease the Cathay Dragon (DragonAir) operations and retire the brand, my heart was truly broken. I wish I can do something and give my fellows some help under this situation. That’s why I have drafted some QnA for those feeling lost and helpless. If you find this useful, send it to your friends who might need it. I wish all of our fellow pilots will find a way to fly again.
A quick summary about me. I’m Otto and I was one of the cadets trained by Dragon. I worked there for nearly two years after training. Long story short, I was a JFO with 1000+ hours when I started my journey trying to find my way back to the sky.
I’ve spent 5 months on the ground preparing myself and looking for opportunities. Luckily I got an interview and a simulator check to prove myself. That’s how I got my second flying job and resumed my flying career. I’m sure those who got affected will fly again just like I did. 💪🏽
BY PSO FO Otto Choi
What should I do after losing my airline pilot job…
Due to COVID-19, a lot of pilots and cabin crews being made redundant by different airlines. On the day Cathay Pacific announced to cease the Cathay Dragon (DragonAir) operations and retire the brand, my heart was truly broken. I wish I can do something and give my fellows some help under this situation. That’s why I have drafted some QnA for those feeling lost and helpless. If you find this useful, send it to your friends who might need it. I wish all of our fellow pilots will find a way to fly again.
A quick summary about me. I’m Otto and I was one of the cadets trained by Dragon. I worked there for nearly two years after training. Long story short, I was a JFO with 1000+ hours when I started my journey trying to find my way back to the sky.
I’ve spent 5 months on the ground preparing myself and looking for opportunities. Luckily I got an interview and a simulator check to prove myself. That’s how I got my second flying job and resumed my flying career. I’m sure those who got affected will fly again just like I did. 💪🏽
BY PSO FO Otto Choi
What should I do after losing my airline pilot job…
Due to COVID-19, a lot of pilots and cabin crews being made redundant by different airlines. On the day Cathay Pacific announced to cease the Cathay Dragon (DragonAir) operations and retire the brand, my heart was truly broken. I wish I can do something and give my fellows some help under this situation. That’s why I have drafted some QnA for those feeling lost and helpless. If you find this useful, send it to your friends who might need it. I wish all of our fellow pilots will find a way to fly again.
A quick summary about me. I’m Otto and I was one of the cadets trained by Dragon. I worked there for nearly two years after training. Long story short, I was a JFO with 1000+ hours when I started my journey trying to find my way back to the sky.
I’ve spent 5 months on the ground preparing myself and looking for opportunities. Luckily I got an interview and a simulator check to prove myself. That’s how I got my second flying job and resumed my flying career. I’m sure those who got affected will fly again just like I did. 💪🏽
BY PSO FO Otto Choi
What should I do after losing my airline pilot job…
Due to COVID-19, a lot of pilots and cabin crews being made redundant by different airlines. On the day Cathay Pacific announced to cease the Cathay Dragon (DragonAir) operations and retire the brand, my heart was truly broken. I wish I can do something and give my fellows some help under this situation. That’s why I have drafted some QnA for those feeling lost and helpless. If you find this useful, send it to your friends who might need it. I wish all of our fellow pilots will find a way to fly again.
A quick summary about me. I’m Otto and I was one of the cadets trained by Dragon. I worked there for nearly two years after training. Long story short, I was a JFO with 1000+ hours when I started my journey trying to find my way back to the sky.
I’ve spent 5 months on the ground preparing myself and looking for opportunities. Luckily I got an interview and a simulator check to prove myself. That’s how I got my second flying job and resumed my flying career. I’m sure those who got affected will fly again just like I did. 💪🏽
BY PSO FO Otto Choi
What should I do after losing my airline pilot job…
Due to COVID-19, a lot of pilots and cabin crews being made redundant by different airlines. On the day Cathay Pacific announced to cease the Cathay Dragon (DragonAir) operations and retire the brand, my heart was truly broken. I wish I can do something and give my fellows some help under this situation. That’s why I have drafted some QnA for those feeling lost and helpless. If you find this useful, send it to your friends who might need it. I wish all of our fellow pilots will find a way to fly again.
A quick summary about me. I’m Otto and I was one of the cadets trained by Dragon. I worked there for nearly two years after training. Long story short, I was a JFO with 1000+ hours when I started my journey trying to find my way back to the sky.
I’ve spent 5 months on the ground preparing myself and looking for opportunities. Luckily I got an interview and a simulator check to prove myself. That’s how I got my second flying job and resumed my flying career. I’m sure those who got affected will fly again just like I did. 💪🏽
BY PSO FO Otto Choi
What should I do after losing my airline pilot job…
Due to COVID-19, a lot of pilots and cabin crews being made redundant by different airlines. On the day Cathay Pacific announced to cease the Cathay Dragon (DragonAir) operations and retire the brand, my heart was truly broken. I wish I can do something and give my fellows some help under this situation. That’s why I have drafted some QnA for those feeling lost and helpless. If you find this useful, send it to your friends who might need it. I wish all of our fellow pilots will find a way to fly again.
A quick summary about me. I’m Otto and I was one of the cadets trained by Dragon. I worked there for nearly two years after training. Long story short, I was a JFO with 1000+ hours when I started my journey trying to find my way back to the sky.
I’ve spent 5 months on the ground preparing myself and looking for opportunities. Luckily I got an interview and a simulator check to prove myself. That’s how I got my second flying job and resumed my flying career. I’m sure those who got affected will fly again just like I did. 💪🏽
A quick summary about me. I’m Otto and I was one of the cadets trained by Dragon. I worked there for nearly two years after training. Long story short, I was a JFO with 1000+ hours when I started my journey trying to find my way back to the sky.
I’ve spent 5 months on the ground preparing myself and looking for opportunities. Luckily I got an interview and a simulator check to prove myself. That’s how I got my second flying job and resumed my flying career. I’m sure those who got affected will fly again just like I did. 💪🏽
BY PSO FO Otto Choi
What should I do after losing my airline pilot job…
Due to COVID-19, a lot of pilots and cabin crews being made redundant by different airlines. On the day Cathay Pacific announced to cease the Cathay Dragon (DragonAir) operations and retire the brand, my heart was truly broken. I wish I can do something and give my fellows some help under this situation. That’s why I have drafted some QnA for those feeling lost and helpless. If you find this useful, send it to your friends who might need it. I wish all of our fellow pilots will find a way to fly again.
A quick summary about me. I’m Otto and I was one of the cadets trained by Dragon. I worked there for nearly two years after training. Long story short, I was a JFO with 1000+ hours when I started my journey trying to find my way back to the sky.
I’ve spent 5 months on the ground preparing myself and looking for opportunities. Luckily I got an interview and a simulator check to prove myself. That’s how I got my second flying job and resumed my flying career. I’m sure those who got affected will fly again just like I did. 💪🏽
A quick summary about me. I’m Otto and I was one of the cadets trained by Dragon. I worked there for nearly two years after training. Long story short, I was a JFO with 1000+ hours when I started my journey trying to find my way back to the sky.
I’ve spent 5 months on the ground preparing myself and looking for opportunities. Luckily I got an interview and a simulator check to prove myself. That’s how I got my second flying job and resumed my flying career. I’m sure those who got affected will fly again just like I did. 💪🏽
BY PSO FO Otto Choi
What should I do after losing my airline pilot job…
Due to COVID-19, a lot of pilots and cabin crews being made redundant by different airlines. On the day Cathay Pacific announced to cease the Cathay Dragon (DragonAir) operations and retire the brand, my heart was truly broken. I wish I can do something and give my fellows some help under this situation. That’s why I have drafted some QnA for those feeling lost and helpless. If you find this useful, send it to your friends who might need it. I wish all of our fellow pilots will find a way to fly again.
A quick summary about me. I’m Otto and I was one of the cadets trained by Dragon. I worked there for nearly two years after training. Long story short, I was a JFO with 1000+ hours when I started my journey trying to find my way back to the sky.
I’ve spent 5 months on the ground preparing myself and looking for opportunities. Luckily I got an interview and a simulator check to prove myself. That’s how I got my second flying job and resumed my flying career. I’m sure those who got affected will fly again just like I did. 💪🏽
A quick summary about me. I’m Otto and I was one of the cadets trained by Dragon. I worked there for nearly two years after training. Long story short, I was a JFO with 1000+ hours when I started my journey trying to find my way back to the sky.
I’ve spent 5 months on the ground preparing myself and looking for opportunities. Luckily I got an interview and a simulator check to prove myself. That’s how I got my second flying job and resumed my flying career. I’m sure those who got affected will fly again just like I did. 💪🏽
BY PSO FO Otto Choi
What should I do after losing my airline pilot job…
Due to COVID-19, a lot of pilots and cabin crews being made redundant by different airlines. On the day Cathay Pacific announced to cease the Cathay Dragon (DragonAir) operations and retire the brand, my heart was truly broken. I wish I can do something and give my fellows some help under this situation. That’s why I have drafted some QnA for those feeling lost and helpless. If you find this useful, send it to your friends who might need it. I wish all of our fellow pilots will find a way to fly again.
A quick summary about me. I’m Otto and I was one of the cadets trained by Dragon. I worked there for nearly two years after training. Long story short, I was a JFO with 1000+ hours when I started my journey trying to find my way back to the sky.
I’ve spent 5 months on the ground preparing myself and looking for opportunities. Luckily I got an interview and a simulator check to prove myself. That’s how I got my second flying job and resumed my flying career. I’m sure those who got affected will fly again just like I did. 💪🏽
A quick summary about me. I’m Otto and I was one of the cadets trained by Dragon. I worked there for nearly two years after training. Long story short, I was a JFO with 1000+ hours when I started my journey trying to find my way back to the sky.
I’ve spent 5 months on the ground preparing myself and looking for opportunities. Luckily I got an interview and a simulator check to prove myself. That’s how I got my second flying job and resumed my flying career. I’m sure those who got affected will fly again just like I did. 💪🏽
BY PSO FO Otto Choi
What should I do after losing my airline pilot job…
Due to COVID-19, a lot of pilots and cabin crews being made redundant by different airlines. On the day Cathay Pacific announced to cease the Cathay Dragon (DragonAir) operations and retire the brand, my heart was truly broken. I wish I can do something and give my fellows some help under this situation. That’s why I have drafted some QnA for those feeling lost and helpless. If you find this useful, send it to your friends who might need it. I wish all of our fellow pilots will find a way to fly again.
A quick summary about me. I’m Otto and I was one of the cadets trained by Dragon. I worked there for nearly two years after training. Long story short, I was a JFO with 1000+ hours when I started my journey trying to find my way back to the sky.
I’ve spent 5 months on the ground preparing myself and looking for opportunities. Luckily I got an interview and a simulator check to prove myself. That’s how I got my second flying job and resumed my flying career. I’m sure those who got affected will fly again just like I did. 💪🏽
A quick summary about me. I’m Otto and I was one of the cadets trained by Dragon. I worked there for nearly two years after training. Long story short, I was a JFO with 1000+ hours when I started my journey trying to find my way back to the sky.
I’ve spent 5 months on the ground preparing myself and looking for opportunities. Luckily I got an interview and a simulator check to prove myself. That’s how I got my second flying job and resumed my flying career. I’m sure those who got affected will fly again just like I did. 💪🏽
The HIMS program within the Cathay Pacific group exists to identify and treat those with substance use disorder, enabling them to continue a flying career, despite a condition which would otherwise result in permanent disqualification.
Within our team of peer supporters there are people with direct experience of the program, as well as several who, while not in recovery themselves, volunteer their time to mentor and monitor those who are.
The company policies for AOD and HIMS are published on The Hub, but if you would like more information on how things work in a practical sense or have a confidential chat with someone with actual experience of the program, please get in touch.
A fellow Pilot's story
“I have worked for the airline for nearly 25 years. In the early days, I remember reading newspaper stories of unfortunate crews who had blown ‘over the limit’ prior to flying, their subsequent court cases, penalties and career destruction. The stories were sad, but not particularly personally affecting.
However in later years, when I read similar tales, they affected me very differently. I could readily see myself in their place. I imagined what it would be like if it happened to me. It was frightening.
What had changed over those years was me. From a ‘social drinker’, (admittedly an enthusiastic one on occasion), I had become isolated, reclusive and secretive. My time off, especially down route, revolved around the next drink, and planning the latest time I could stop drinking and still report for duty. Outward respectability obscured a sad inner truth.
Boundaries which were previously inviolable became negotiable in my mind. At some level I knew, but on another level vehemently denied, that my drinking was becoming problematic. I also saw that I was unable to make the necessary changes alone.
Within the HIMS program, I found treatment which helped to explain why I was the way I was. I found that I didn’t need to stay this way. The power to change was mine, and I would be given every assistance, encouragement and guidance along the way.
Importantly, I found I was not alone; that others had walked this way before me. We were kindred spirits and shared a bond which was unique. We drew strength from each other. And a life rich with possibilities replaced the daily melancholy of active addiction.”
EAP - Employee assistance Program
For Cathay Pacific and Air Hong Kong
For CPA and AHK employees, their spouses and children.
Lyra Wellbeing (formerly ICAS) is the provider of Cathay’s Employee Assistance Programme (EAP).
EAP Resources:
FAQs - Lyra Wellbeing services
Availability
Available 24/7.
By Phone
In Hong Kong, you may call EAP on 800 967 076 at anytime.
Rest of the world, please call EAP on +1 858 564 3834 at anytime. While this is not a toll free number, you can request a call back.
On the Web
Their website also has a number of resources available to you online.
Click here for the Virtual Intake session.
Lyra Wellbeing Hub: https://app.lyrawellbeing.health/
Company login: CP001
Click here for more information about the EAP Hub.
EMAIL
You may also email EAP directly at phoenixteam@lyrahealth.com
for HONG KONG EXPRESS
For HKE employees, their spouses and children.
For HKE employees, EAP services are provided by Hong Kong Family Welfare Society (HKFWS).
Availability
Appointments should be made 7 working days in advance.
Appointment Hours: Monday to Friday 0900 - 2100 / Sat 0900 - 1300
By Phone
You may call EAP/HKFWS on 8100 0208 during working hours.
This number is available in Hong Kong only.
Location
Appointments are conducted at the Private Interview rooms at HKFWS Office (WesternGarden, 80A First Street, Sai Ying Pun, Hong Kong)
EMAIL
You may also email EAP/HKFWS directly at eap.hkexpress@hkfws.org.hk.
Family and Child Protective Services
For all employee groups.
Specific USE
The Family and Child Protective Services Units (FCPSUs) are specialized units operated by the Social Welfare Department to assist the families with the problems of child abuse and spouse / cohabitant battering to restore normal functioning and to safeguard the interest of the children affected by custody/guardianship disputes and referred by the Courts.
Contact information
Please see THIS LINK for specific contact information.
COVid19
How Covid 19 works Click Here.
Here’s a great resource which helps teach young children about COVID-19, to understand what they can do to be safe & to help carers understand how they are feeling so that they can offer comfort and support Click Here.
Here’s one for talking to children about natural disasters, traumatic events, or worries about the future. The video introduces ways for parents and carers to manage media coverage of traumatic events, and talk to their children about their worries and fears Click Here.
WHO (World Health Organisation) info Click Here.
other resources
All resources provided below are provided as general information and should not be construed as advice from PAN HK, but has been selected as likely being helpful to pilots and their families.
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